Remote service, predictive tube replacements leading to CT/MRI scans as-a-Service

Before CCS

  • Reactive service
  • Few trained engineers – time, cost to perform repairs for remote locations is high
  • Tubes ordered individually and shipped overnight – high cost
  • Profitability and customer satisfaction issues

Post CCS

  • Aggregation of predicted demand of tube replacements enabling bulk buying (discounts) and three-day shipments vs overnight (cost reduction)
  • Remote service – first call efficiency
  • Eventually offer CT/MRI scans as-a-Service
  • Analytic insights into spares inventory, personnel management, and usage