Home Office Printing Service (HOPS*)

Offer Managed Print Services to the WFH employees of your corporate customers

The COVID-19 pandemic has changed the office paradigm, prompting a permanent shift towards
working from home

This comes with various implications for the various stakeholders:


  • Must buy a printer
  • Buy cartridges where it is ‘easy’ — costs $$$$
  • Hassle of figuring out when to buy, what to buy and where to buy from
  • Hassle of getting reimbursed


  • Must manage reimbursements
  • Lose control of cost of printing – costs $$$$
  • Lose control of print flow security
  • Cannot control non work-related printing

Managed Print Service Providers, Dealers & Resellers

  • Pay for use programs built for offices
  • Lose page volumes and revenue
  • Cannot build programs to reach multitudes of home workers

Printer OEMs & Supplies Manufacturers

  • Current MPS offerings don’t extend into the home environment
  • Must build from scratch systems focused on home office pay for use vs. existing corporate office pay for use programs

Introducing Home Office Printing Service (HOPS)

HOPS is a complete platform for enabling a managed service for home office printers. It leverages Taascom's pay-for-service SaaS offering to provide a complete infrastructure for just-in-time print supplies fulfillment.

Monitoring devices

Automate supplies replenishment

Customer billing

End user registration


HOPS Benefits

Comprehensive offering supporting all stake holders

  • Fast time to market
  • Capture ‘back’ pages that are shifting to home offices
  • Increase supplies loyalty

Enables enterprises to manage employee devices while working from home

  • Reduce costs
  • Improve security

Solution for Dealers / Resellers who are losing pages to home office printing

HOPS Features and Capabilities

  • End-to-end infrastructure
  • Integrate with financial workflow and payment processing
  • Ease of sign up without any IT support
  • Supports complete business process flows including reseller / dealer partner support

Partner Engagement

Fast time to market

  • Rapid time to deployment to capture market share
  • ERP integration
  • Customization of program components

Consumption based model

  • White labeled offering that can be tailored to your requirements
  • Flexible outcome based business model

Scalable, secure, cloud-based architecture

Supports both OEM direct and channel-based models


  • Typically 1-3 months to deployment
  • Opex/Outcome based – Per transaction (cartridge replenishment pricing) or % of subscription revenue
  • Customization to meet OEM’s specific parameters